Deposits
Direct bookings to the hotel of under 10 people will require a credit card guarantee, Bookings of over 10 people will be required to pay a deposit of £25 per person per night. Customers attending wedding receptions at the hotel will be required to pay a £50 per room deposit. Other nominated packages, plus the Christmas and the New Year periods will require differing deposit levels, which will be advised at the time of reservation.

Cancellation Policy
Any deposits paid are non-refundable. For cancellations made within 72 hours of booked arrival a charge will be raised for the first night’s stay.

Amendments
We try to be as flexible as we can but if a booking is amended to fewer nights we reserve the right to charge for any cancelled nights.

Minimum Stays
Minimum stays may be applicable at peak times throughout the year and these will be advertised on the hotel booking webpage or by the hotel when contacted.

Children
Children under 2 and requiring a cot are Free of Charge , children between the ages of 2 and 14 will be charged at £25 per child per night Bed and Breakfast when sharing a room with full paying adults. Any other meals taken will be charged as per the selected menus. Certain restrictions exist for young children with regard to the times allowed to dine. Information on this can be provided by the hotel reception.

Discounts/Special Rates
Specific Offers, packages or discounts will have their own, dedicated terms and conditions. Please enquire at the time of booking.

Leisure Club and Spa
The leisure club and pool is open between 7am and 10pm. The swimming pool is not manned and all guests are required to sign in at the club reception. The hotel Spa is available between 9am and 6.30pm.

Dogs
Dogs are charged at £20.00 per dog per night subject to availability.

Disabled Access
2 accessible rooms are available on the Ground floor within the hotel.

Check-in and Check out
Check in is guaranteed from 3pm, and check out is by 11am. A Late checkout supplement until 12noon is charged at £25, subject to availability.