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DOXFORD HALL ACCESSIBILITY STATEMENT
This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

Situated 9 miles north of Alnwick in beautiful Northumberland, Doxford Hall Hotel and Spa is the perfect place to stay for a relaxing and luxurious holiday, short break or special event.
We have 31 bedrooms, 11 on the ground floor and 2 of these are accessible bedrooms suitable for wheelchair users.
All bedrooms have ensuite facilities and the 2 accessible en-suites have level entry showers with handrails fitted throughout. 

We look forward to welcoming you. If you have any queries or require any assistance please phone 01665 589700 or email info@doxfordhall.com.

You can download the Accessibility Statement by clicking here
Or read the full statement below.


 

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  • Accessibility - Part 1
  • Accessibility - Part 2
Pre-Arrival
Doxford HallFull directions and details of how to reach us are available on our website.
Doxford HallThe nearest railway station is at Alnmouth, 14 miles away. Taxis are available but should be pre-booked through the hotel.
Doxford HallAn accessible taxi is available but should be pre-booked through the hotel.

Car Parking and Arrival
Doxford Hall Car parking is available for 120 cars with 2 designated tarmaced accessible spaces.
Doxford Hall The car park is well lit at night.
Doxford Hall There is a drop-off point at the main entrance and at a side entrance.
Doxford Hall There are 4 steps to the main entrance with a portable ramp available.
Doxford Hall The alternative side entrance provides level access where facilities are also available for registration.
Doxford Hall A porter service is available 24 hours a day to assist with luggage.

Main Entrance / Reception / Welcome Area
Doxford Hall Reception is on the ground floor with 4 steps at the front door and a ramp is available.
Doxford Hall The floor surface is wood with rugs.
Doxford Hall The area is evenly and well lit with overhead chandeliers.
Doxford Hall There is a separate low level desk for check in.
Doxford Hall There is a choice of seating in the lobby area.
Doxford Hall A magnifying glass, pen and paper are available on request.
Doxford Hall Guests can be checked-in in the Morning room with level access from outside and to all public areas and ground floor bedrooms or in their bedrooms.
Doxford Hall A familiarisation tour is provided as part of the check-in procedure.

Bedrooms
Doxford Hall There are 11 ground floor bedrooms, all providing level access to the bar and restaurant and lift access to the leisure and spa facilities.
Doxford Hall 2 of these are fully equipped accessible bedrooms with interconnecting doors.
Doxford HallThe first and lower ground floors are accessible by lift

Bathrooms, Shower-rooms and Toilets (Ensuite or Shared)
Doxford Hall All bedrooms are ensuite and many have separate showers & Jacuzzi baths.
Doxford Hall All bathrooms are spacious and are fully tiled including the floors.
Doxford Hall The accessible bedrooms have main doors 94cm/37ins wide, bathroom doors 84cm/33ins wide.
Doxford Hall The bathroom sinks are 72cm/ 28.5ins high with clear space underneath and the toilet height is 48cm/19ins in the accessible rooms.

Public Areas - Halls, Stairs, Landings, Corridors
Doxford Hall All public areas including halls, stairs, landings and lifts are well lit using a combination of ceiling and wall lights.
Doxford Hall Corridors are 1600mm/63ins wide with short pile carpet
Doxford Hall There are two lifts with audio announcements and tactile buttons and the floors are short pile carpet.

Public Areas - Lounges, Lobbies
Doxford Hall There are two lounge areas, the Georgian Room and the Morning Room both have wide access - min 1400mm/55ins.
Doxford Hall The Morning Room has level access and there are 4 steps to the corridor leading to the Georgian Room.
Doxford Hall Lighting is natural daylight with chandeliers and table lamps at night.
Doxford Hall The flooring is wood around the outside with short pile carpets.
Doxford Hall Afternoon tea, bar food and drinks are served throughout the day in all lounge areas.
Doxford Hall The nearest toilets are in the ground floor lobby area and include an accessible toilet.

Restaurant/Dining Room, Bar & Bar area
Doxford Hall The restaurant and bar are both located on the ground floor with level access.
Doxford Hall There are no doors to the bar and the double doors leading to the restaurant are always open during service.
Doxford Hall The tables in the restaurant are well spaced apart with a clear height from the floor of 740mm/29.25ins with upright chairs.
Doxford Hall The bar area has high and low tables with tub and easy chairs.
Doxford Hall Table service is provided in the bar.
Doxford Hall Flooring is wood around the outside with short pile carpet.
Doxford Hall Lighting is natural daylight with a mixture of chandeliers and wall lights in the evening.
Doxford Hall The restaurant is table service for breakfast lunch and dinner.
Doxford Hall The majority of our produce is locally sourced and special dietary requirements can be catered for although prior notice is advisable.
Doxford Hall The nearest toilets are in the ground floor lobby area where there is an accessible toilet.

Public Toilets
Doxford Hall The main public toilets are located on the lower ground floor with lift access.
Doxford Hall Additional public toilets including an accessible toilet are available in the ground floor lobby area and on the first floor.
Doxford Hall Separate accessible toilets are located on the lower ground and ground floors.
Doxford Hall The entrance doors are 87cm/34.25ins wide.
Doxford Hall The toilet height is 47cm/18.5ins.
Doxford Hall The sink height is 74cm/29.25ins high with plenty of space underneath.
Doxford Hall There are vertical rails by both sink and toilet.
Doxford Hall A flashing light when the fire alarm sounds.
Doxford Hall An emergency pull cord.
Doxford Hall The toilets are well lit with fluorescent overhead lighting and the lights come on automatically.
Doxford Hall The flooring is non-slip tiling
Doxford Hall There are lever taps on the sinks.
Doxford Hall All other public toilets have the same lighting and flooring.

Leisure Facilities
Doxford Hall Leisure facilities which include swimming pool, two spa baths, sauna and steam room are located in the lower ground floor with lift access.
Doxford Hall The fitness room is located on the first floor with lift access.
Doxford Hall The pool is accessed via steps into the shallow end with rails either side.
Doxford Hall The fitness room has a range of equipment including, cycling machine, rowing machine, running machine weights etc and trained staff are on hand to provide advice and guidance.
Doxford Hall All areas are well lit with fluorescent lighting throughout.
Doxford Hall Flooring in the leisure facilities is non-slip tiling and in the fitness room is wood.
Doxford Hall Public toilets including an accessible toilet are provided in the leisure facilities.
Doxford Hall All of the leisure facilities are open 7 days a week from 7.00am to 10.00pm.

Grounds and Gardens
Doxford Hall We have 10 acres of grounds and gardens with a mixture of borders, grass, woodland, ponds a maze and shrubberies.
Doxford Hall Access throughout is quite level and where there are steps ramps are provided.
Doxford Hall There is plenty of seating throughout the gardens.
Doxford Hall A wheelchair is available on request, free of charge for use with the hotel and grounds.

Treatment Room(s)
Doxford Hall There are 5 treatment rooms including one double treatment room. These are located on the lower ground floor adjacent to the leisure facilities with lift access.
Doxford Hall All treatment rooms have level access and the doors are 81cm/32ins wide.
Doxford Hall The flooring is non-slip laminate.
Doxford Hall There is no natural light in these rooms. Lighting is generally dimmed and candles are also burnt during treatments.

Conference and Meeting Rooms
Doxford Hall Our main conference room, the Kennedy Suite is located on the lower ground floor with lift access.
Doxford Hall There is level access throughout with large double doors.
Doxford Hall The flooring is wood.
Doxford Hall Upright chairs without arms are used and the tables have a clear space of 740mm/29ins from the floor.
Doxford Hall The nearest public toilets including an accessible toilet are located in the lobby area directly outside.

Additional Information
Doxford Hall Our staff is fully aware of the needs of disabled guests and will assist as much or as little as required.
Doxford Hall Our evacuation procedures provide for assistance should you require it. A member of staff will come to your room and help you with evacuation of the building or to a refuge point.
Doxford Hall Room service is available 24 hours.
Doxford Hall Clear signage is used throughout the hotel.
Doxford Hall The nearest hospital with an A&E unit is in Alnwick, 8 miles away.
Doxford Hall Free Wi-Fi internet access is available in the public areas.

Contact Information
Doxford Hall Address: Doxford Hall Hotel & Spa Chathill Alnwick Northumberland NE67 5DN.
Doxford Hall Telephone: 01665 589700
Doxford Hall
Minicom: N/A
Doxford Hall Email: info@doxfordhall.com, Website: www.doxford.com
Doxford Hall Grid Reference: 18642 24187
Doxford Hall
Hours Of Operation: Open all year round
Doxford Hall Local Carers: Please contact the hotel for assistance.
Doxford Hall Local Equipment Hire: Please contact the hotel for assistance
Doxford Hall Local Accessible Taxi: 07590 505710
Doxford Hall Local Public Transport: 0191 387 138

 

 

Image from the HOME section of the Doxford Hall website